WriteGuide Support
Quick Start Guide
Writing Analysis
- Open the Writing tab
- Take a photo of your writing or choose from gallery
- Wait for AI analysis
- Review feedback and suggestions
Spelling Practice
- Open the Spelling tab
- Choose practice mode
- Generate random words
- Follow the audio prompts
Subscription Information
Free Features
- 3 writing analyses per month
- Basic spelling practice
- Progress tracking
Premium Features (WriteGuide Pro)
- 100 writing analyses per month
- Detailed writing feedback
- Comprehensive progress tracking
Subscription Management
To manage your subscription:
- Open iPhone Settings
- Tap your Apple ID at the top
- Tap Subscriptions
- Find WriteGuide in the list
- Manage your subscription options
Frequently Asked Questions
How do I change my grade level?
Go to Settings → Grade Level → Select your grade. The app will automatically adjust word lists and analysis to match your grade level.
How can I restore my subscription?
Go to Settings → Subscription → Tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase.
Why isn't the camera working?
Check if you've granted camera permissions: iPhone Settings → Privacy → Camera → WriteGuide. Toggle the permission on if needed.
How do I enable daily reminders?
Go to Settings → Reminders → Toggle "Enable Daily Reminder" and set your preferred time.
Can I export my progress data?
Currently, you can view your progress in the Insights tab. Data export feature is coming soon!
Troubleshooting
Common Issues
-
App crashes:
- Ensure your iOS is up to date
- Force close and restart the app
- Reinstall if issues persist
-
Analysis fails:
- Check internet connection
- Ensure image is clear and well-lit
- Try retaking the photo
-
Audio not working:
- Check device volume
- Ensure app has microphone permissions
- Restart the app